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  Surname Name Title Thesis status   Supervisors Reviewers Type of thesis Date of def. Title
Student Type of thesis - - - - - - - - - -
Item shown in detail JURGA Includes the selected person into the timetable overlap calculation. L'uboš Quality management system and customers' satisfaction Quality management system and customers' satisfaction Thesis finished and defended successfully (DUO).   Benyahya Petra Vitková Romana Bachelor's thesis 1118700000000 14.06.2005 Quality management system and customers' satisfaction Thesis finished and defended successfully (DUO).
L'uboš JURGA Bachelor's thesis 0XX 0XX 0XX 0XX 0XX 0XX 0XX 0XX 0XX 0XX

Thesis info Systém řízení kvality a spokojenost zákazníka

  • Basic data
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Name JURGA L'uboš Includes the selected person into the timetable overlap calculation.
Acad. Yr. 2004/2005
Assigning department MUM
Date of defence Jun 14, 2005
Type of thesis Bachelor's thesis
Thesis status Thesis finished and defended successfully (DUO). Thesis finished and defended successfully (DUO).
Completeness of mandatory entries - The following mandatory fields are not filled in for this Thesis.: Title in English, Enclosed appendices
Main topic Systém řízení kvality a spokojenost zákazníka
Main topic in English Quality management system and customers' satisfaction
Title according to student Systém řízení kvality a spokojenost zákazníka
English title as given by the student -
Parallel name -
Subtitle -
Thesis supervisor Benyahya Petra, Ing. Ph.D.
External examiner Vitková Romana, Ing. Ph.D.
Annotation Hlavným cieľom mojej bakalárskej práce bolo vypracovať analýzu SMK (Systému Manažérstva Kvality), ktorý je zavedený v spoločnosti Matador a.s.Púchov. Zameriavam sa na medzinárodné normy kvality: ISO 9000, QS 9000, BDA 6.1 a na najnovšiu technickú špecifikáciu ISO/TS 16949, ktorá spája QS 9000 a VDA 6.1.
Annotation in English The aim of my Bachelor thesis was to perform analysis of QMS (Quality Management System) which is established in Matador, Inc., Púchov. I focused on international standards and regulations of quality: ISO 9000, QS 9000, VDA 6.1 and the newest technical specification ISO/ST 16949 which unites QS 9000 and VDA 6.1.
Keywords kvalita, norma, system
Keywords in English quality, regulation, system
Length of the covering note 68 s., 3 s.
Language CZ
Annotation
Hlavným cieľom mojej bakalárskej práce bolo vypracovať analýzu SMK (Systému Manažérstva Kvality), ktorý je zavedený v spoločnosti Matador a.s.Púchov. Zameriavam sa na medzinárodné normy kvality: ISO 9000, QS 9000, BDA 6.1 a na najnovšiu technickú špecifikáciu ISO/TS 16949, ktorá spája QS 9000 a VDA 6.1.
Annotation in English
The aim of my Bachelor thesis was to perform analysis of QMS (Quality Management System) which is established in Matador, Inc., Púchov. I focused on international standards and regulations of quality: ISO 9000, QS 9000, VDA 6.1 and the newest technical specification ISO/ST 16949 which unites QS 9000 and VDA 6.1.
Keywords
kvalita, norma, system
Keywords in English
quality, regulation, system
Research Plan
  1. Proveďte literární průzkum v oblasti řízení kvality.
  2. Vypracujte analýzu řízení kvality ve firmě Matador Púchov, a.s.
  3. Navrhňete podniku doporučení ke zlepšení systému řízení kvality ve firmě.
Research Plan
  1. Proveďte literární průzkum v oblasti řízení kvality.
  2. Vypracujte analýzu řízení kvality ve firmě Matador Púchov, a.s.
  3. Navrhňete podniku doporučení ke zlepšení systému řízení kvality ve firmě.
Recommended resources 1. VLČEK R. Hodnota pro zákazníka. Praha: Management Press 2002. ISBN 80-7261-068-6
2. TOMEK G., VÁVROVÁ V. Řízení výroby. Praha: Grada Publishing 2000. ISBN 80-7169-955-1
3. KRULIŠ J. Management jakosti jinak. Praha: Český normalizační institut 2002. ISBN 80-7283-088-0
4. VEBER J. Management kvality a environmentu. Praha: Oeconomica 2002. ISBN 80-245-0289-5
5. FREHR H. U. Total quality management. Brno: UNIS publishing 1995. ISBN 3-446-17135-5
Recommended resources
1. VLČEK R. Hodnota pro zákazníka. Praha: Management Press 2002. ISBN 80-7261-068-6
2. TOMEK G., VÁVROVÁ V. Řízení výroby. Praha: Grada Publishing 2000. ISBN 80-7169-955-1
3. KRULIŠ J. Management jakosti jinak. Praha: Český normalizační institut 2002. ISBN 80-7283-088-0
4. VEBER J. Management kvality a environmentu. Praha: Oeconomica 2002. ISBN 80-245-0289-5
5. FREHR H. U. Total quality management. Brno: UNIS publishing 1995. ISBN 3-446-17135-5
Týká se praxe No
Enclosed appendices -
Appendices bound in thesis illustrations, graphs, schemes, tables
Taken from the library Yes
Full text of the thesis
Appendices
Reviewer's report
Supervisor's report
Defence procedure record file