Course: Quality Standards in Social Services

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Course title Quality Standards in Social Services
Course code UPV/SK3SL
Organizational form of instruction Seminar + Moodle
Level of course Bachelor
Year of study not specified
Semester Winter
Number of ECTS credits 4
Language of instruction Czech
Status of course Compulsory-optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Kroutilová Nováková Radana, Mgr. Ph.D.
Course content
- Basic terminology (social, social service). - Legal framework for the provision of services. - Forms of providing social services (residential, outpatient, field services). - Types of social services (social counseling, social care services, social prevention services). - Costs for social services. - Financing of social services. - Community planning. - Social workers. - Transformation and deinstitutionalization of residential services. - Care allowance. - Standards of quality.

Learning activities and teaching methods
Lecturing, Methods for working with texts (Textbook, book), Teamwork
  • Participation in classes - 10 hours per semester
  • Term paper - 25 hours per semester
  • Preparation for course credit - 20 hours per semester
  • Home preparation for classes - 25 hours per semester
  • Educational trip - 10 hours per semester
prerequisite
Knowledge
High school knowledge in arts and law. Knowledge in social sphere - social communication, law, nonprofit organizations, social pedagogy, application of social work, personnel management, social work and helping professions, social services in the Czech republic.
High school knowledge in arts and law. Knowledge in social sphere - social communication, law, nonprofit organizations, social pedagogy, application of social work, personnel management, social work and helping professions, social services in the Czech republic.
learning outcomes
basic concepts in relation to social services on the basis of Act No. 108/2006 Coll. on Social Services
basic concepts in relation to social services on the basis of Act No. 108/2006 Coll. on Social Services
basic forms of provision of social services
basic forms of provision of social services
the process of transformation and deinstitutionalisation of residential social services
the process of transformation and deinstitutionalisation of residential social services
the basic principles and principles of the social services system in the Czech Republic
the basic principles and principles of the social services system in the Czech Republic
the specifics of the provision of social services, prerequisites for the performance of a social worker
the specifics of the provision of social services, prerequisites for the performance of a social worker
the process and specifics of registration of social service providers
the process and specifics of registration of social service providers
quality standards for social services, including their function, purpose, implementation process, evaluation criteria
quality standards for social services, including their function, purpose, implementation process, evaluation criteria
social counselling services, the specifics and nature of basic and specialist counselling, including target groups
social counselling services, the specifics and nature of basic and specialist counselling, including target groups
social welfare services, their specificities, division, basic activities, objectives of each specific service and its target group
social welfare services, their specificities, division, basic activities, objectives of each specific service and its target group
social prevention services, their specificities, division, basic activities, objectives of each specific service and its target group
social prevention services, their specificities, division, basic activities, objectives of each specific service and its target group
Skills
search the register for a suitable social service based on the individual's specific situation, needs and possibilities
search the register for a suitable social service based on the individual's specific situation, needs and possibilities
propose an intervention and recommendations for the use of possible social services aimed at improving the adverse social situation
propose an intervention and recommendations for the use of possible social services aimed at improving the adverse social situation
compare the current situation of social services with the community planning of the region
compare the current situation of social services with the community planning of the region
conduct a detailed analysis and SWOT analysis of the social service delivery system in a specific region/region
conduct a detailed analysis and SWOT analysis of the social service delivery system in a specific region/region
draw up an individual plan for a client of a specific social service
draw up an individual plan for a client of a specific social service
fill in Application for care allowance
fill in Application for care allowance
design and compile the implementation of quality standards for a specific social service
design and compile the implementation of quality standards for a specific social service
recognise the quality of a social service
recognise the quality of a social service
teaching methods
Knowledge
Lecturing
Teamwork
Teamwork
Methods for working with texts (Textbook, book)
Lecturing
Methods for working with texts (Textbook, book)
assessment methods
Oral examination
Preparation of a presentation
Preparation of a presentation
Oral examination
Didactic test
Didactic test
Recommended literature
  • ČÁMSKÝ, P., SEMBDNER, J., KRUTILOVÁ, D. Sociální služby v ČR v teorii a praxi.. Praha: Portál, 2011.
  • Kolektiv autorů. Kvalita sociálních služeb v domovech pro občany se zdravotním postižením : metodika hodnocení. Praha : MPSV, 2001. ISBN 80-86552-03-9.
  • KOLEKTIV AUTORŮ. Standardy kvality sociálních služeb. Výkladový sborník pro poskytovatele. Praha: MPSV, 2008.
  • Kolektiv autorů. Standardy kvality sociálních služeb. Praha : VÚPSV, 2003. ISBN 80-239-3093-1.
  • KOZLOVÁ, Lucie. Sociální služby . Praha: Triton, 2005. ISBN 80-7254-662-7.
  • KROUTILOVÁ NOVÁKOVÁ, R. Sociální služby v kontextu sociální reformy.. Zlín: FHS UTB ve Zlíně, 2012.
  • Matoušek, Oldřich. Sociální služby : legislativa, ekonomika, plánování, hodnocení. Vyd. 1. Praha : Portál, 2007. ISBN 978-80-7367-310-9.
  • MICHALÍK, J. Smluvní vztahy v sociálních službách. 2008.
  • Odborný časopis. Sociální služby.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester