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Lecturer(s)
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Šilhánová Renata, Mgr. Ph.D.
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Course content
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1. Terminology in the field of logistics. 2. Terminology in the field of human resources (employees, personnel department, employment contracts). 3. Terminology from the field of management (negotiation, management). 4. Terminology from the field of marketing (advertising, sales support, advertising campaigns). 5. Export - import. Trading abroad, complete delivery. 6. The process of processing the order (transport of shipments from the manufacturer to the destination, shipment insurance, Incoterm conditions, dispatch, packaging of goods, practical training in ordering a suitable carrier). 7. Solving problems and complaints (types of complaints, handling misunderstandings, urging payment, reminder). 8. General Terms and Conditions. 9. Contracts (types of contracts, breach of contract). 10. Trade fairs (types, meaning, goals, presentation of the company and product at the trade fair).
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Learning activities and teaching methods
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Methods for working with texts (Textbook, book), Exercises on PC, Practice exercises, Teamwork
- Home preparation for classes
- 20 hours per semester
- Participation in classes
- 42 hours per semester
- Preparation for course credit
- 18 hours per semester
- Preparation for examination
- 20 hours per semester
- Term paper
- 20 hours per semester
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| prerequisite |
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| Knowledge |
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| Knowledge of German language at B2-C1. Completion of the course OJN1 (the basic themes of the course are: company presentations, internal structure and organization of companies, business, communication, ironmental protection, transport and logistics). |
| Knowledge of German language at B2-C1. Completion of the course OJN1 (the basic themes of the course are: company presentations, internal structure and organization of companies, business, communication, ironmental protection, transport and logistics). |
| learning outcomes |
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| The student will become familiar with running the business and trade execution, ie. he will be able to find suitable goods (trade fairs, the Internet), to agree terms of delivery, and understand the contract of sale, place an order, select the appropriate mode of transport, including the delivery of all necessary shipping documents, prepare an invoice and may be given to solve problems associated with the delivery (delayed payment, delayed delivery , complaint, etc.). The student is able to translate business requirements and a simple contract and is able to communicate on the issues discussed by phone (practical training mode). |
| The student will become familiar with running the business and trade execution, ie. he will be able to find suitable goods (trade fairs, the Internet), to agree terms of delivery, and understand the contract of sale, place an order, select the appropriate mode of transport, including the delivery of all necessary shipping documents, prepare an invoice and may be given to solve problems associated with the delivery (delayed payment, delayed delivery , complaint, etc.). The student is able to translate business requirements and a simple contract and is able to communicate on the issues discussed by phone (practical training mode). |
| teaching methods |
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| Teamwork |
| Practice exercises |
| Practice exercises |
| Teamwork |
| Methods for working with texts (Textbook, book) |
| Methods for working with texts (Textbook, book) |
| Exercises on PC |
| Exercises on PC |
| assessment methods |
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| Analysis of the student's performance |
| Analysis of the student's performance |
| Written examination |
| Written examination |
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Recommended literature
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BRAUNERT, J., SCHLENKER, W. Unternehmen Deutsch Aufbaukurs. Arbeitsbuch. Stuttgart: Klett, 2006.
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BRAUNERT, J., SCHLENKER, W. Unternehmen Deutsch Aufbaukurs. Kursbuch. Stuttgart -Klett, 2008. ISBN 3-12-675745-6.
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BUSCHA, A., LINTHOUT, G. Geschäftskommunikation. Verhandlungssprache. Ismaning - Hueber, 2008. ISBN 978-3190915989.
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MICHŇOVÁ, I. Deutsch im Beruf. Praha: Grada, 2009.
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RIEGLER-POYET M., STRAUB, B., THIELE, P. Testbuch Wirtschaftsdeutsch. Berlin-Munchen: Langenscheidt, 2008.
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