Lecturer(s)
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Šilhánová Renata, Mgr. Ph.D.
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Simon Gerhard, Dipl. Betriebswirt
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Course content
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- Terminology in the field of logistics. - Terminology in the field of human resources (employees, personnel department, employment contracts). - Terminology in the field of management (conducting meetings, management). - Marketing terminology (advertising, sales promotion, advertising campaigns). - Export - import. Trading abroad, complete delivery. - The process of processing the order (transport of shipments from the manufacturer to the destination, shipment insurance, Incoterm conditions, dispatch, packaging of goods, practical training in ordering a suitable carrier). - Solving problems and complaints (types of complaints, handling misunderstandings, urging payment, reminder). - General Terms and Conditions. - Contracts (types of contracts, breach of contract). - Trade fairs (types, meaning, goals, presentation of the company and product at the trade fair).
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Learning activities and teaching methods
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Methods for working with texts (Textbook, book), Exercises on PC, Practice exercises, Teamwork
- Preparation for examination
- 20 hours per semester
- Term paper
- 20 hours per semester
- Home preparation for classes
- 20 hours per semester
- Participation in classes
- 42 hours per semester
- Preparation for course credit
- 18 hours per semester
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prerequisite |
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Knowledge |
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Knowledge of German language at B2-C1. Completion of the course D2OJ1 (the basic themes of the course are: company presentations, internal structure and organization of companies, business, environmental protection). |
Knowledge of German language at B2-C1. Completion of the course D2OJ1 (the basic themes of the course are: company presentations, internal structure and organization of companies, business, environmental protection). |
learning outcomes |
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know the professional terminology of the language of corporate communication |
know the professional terminology of the language of corporate communication |
be familiar with company processes and be able to process them in German |
be familiar with company processes and be able to process them in German |
acquire special language skills in the field of transport and logistics |
acquire special language skills in the field of transport and logistics |
acquire special language skills and the ability to communicate by telephone with a foreign business partner |
acquire special language skills and the ability to communicate by telephone with a foreign business partner |
master the vocabulary for dealing with complaints, formulating reminders and other problems related to business and production activities |
master the vocabulary for dealing with complaints, formulating reminders and other problems related to business and production activities |
Skills |
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use professional language in everyday communication in a company |
use professional language in everyday communication in a company |
translate texts such as sales contracts, shipping documents, terms and conditions, etc. |
translate texts such as sales contracts, shipping documents, terms and conditions, etc. |
suggest ways to resolve a product complaint in German |
suggest ways to resolve a product complaint in German |
work with and understand German business texts on the Internet |
work with and understand German business texts on the Internet |
be able to phone to a foreign business partner |
be able to phone to a foreign business partner |
teaching methods |
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Knowledge |
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Methods for working with texts (Textbook, book) |
Methods for working with texts (Textbook, book) |
Exercises on PC |
Exercises on PC |
Teamwork |
Teamwork |
Practice exercises |
Practice exercises |
assessment methods |
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Written examination |
Analysis of the student's performance |
Analysis of the student's performance |
Written examination |
Recommended literature
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BRAUNERT, J., SCHLENKER, W. Unternehmen Deutsch Aufbaukurs. Kursbuch. Stuttgart -Klett, 2008. ISBN 3-12-675745-6.
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BUSCHA, A., LINTHOUT, G. Geschäftskommunikation. Verhandlungssprache. Ismaning - Hueber, 2008. ISBN 978-3190915989.
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RIEGLER-POYET M., STRAUB, B., THIELE, P. Testbuch Wirtschaftsdeutsch. Berlin-Munchen: Langenscheidt, 2008.
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Schlueter Sabine. Im Beruf Neu B2-C1. Passau, 2023. ISBN 978-3-19-261190-2.
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Schlueter Sabine. Im Berufssprachkurs B2. Passau, 2022. ISBN 978-3-19-441190-6.
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