Course: Service Industries and Services

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Course title Service Industries and Services
Course code TUACHP/TP2TO
Organizational form of instruction Lecture + Tutorial
Level of course Bachelor
Year of study not specified
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Velichová Helena, Ing. Ph.D.
Course content
1. History of catering. 2. Social education. 3. Equipment of the service department I. 4. Equipment of the service department II. 5. Serving technice rules. 6. Serving styles. 7. Restaurant service. 8. Gastronomic rules. 9. Festive banquets. 10. Social meetings I. 11. Social meetings II. 12. Non-alcoholic beverages. 13. Alcoholic beverages, cocktails I. 14. Alcoholic beverages, cocktails II.

Learning activities and teaching methods
  • Preparation for course credit - 90 hours per semester
learning outcomes
Knowledge
Describe the equipment of the service department
Describe the equipment of the service department
Define service methods and systems
Define service methods and systems
Explain gastronomic rules
Explain gastronomic rules
Describe the essentials of the menu
Describe the essentials of the menu
State the procedure for creating a menu
State the procedure for creating a menu
Skills
Design and compile a festive menu according to the occasion
Design and compile a festive menu according to the occasion
Prepare a festive board on a selected topic (e.g. christenings, graduations, weddings)
Prepare a festive board on a selected topic (e.g. christenings, graduations, weddings)
Apply the principles of social intercourse in society
Apply the principles of social intercourse in society
teaching methods
Knowledge
Monologic (Exposition, lecture, briefing)
Monologic (Exposition, lecture, briefing)
Dialogic (Discussion, conversation, brainstorming)
Dialogic (Discussion, conversation, brainstorming)
Skills
Practice exercises
Practice exercises
Teamwork
Teamwork
assessment methods
Knowledge
Didactic test
Didactic test
Recommended literature
  • GULLOVÁ, S., MÜLLEROVÁ, F., ŠRONĚK, I. Společenská etiketa, obchodní a diplomatický protokol. 1. vyd.. Praha: VŠH, 2004. ISBN 80-86578-33-X.
  • HRBKOVÁ, Z. Nové stolničení v kostce. 1. vyd.. Úvaly: Ratio, 2012. ISBN 80-86351-12-2.
  • MAURICE, P. Butlers Do It On Dining Tables: Dining Etiquette for Hosts & Guests including Table Setting & Table Manners. 1. vyd.. Independently Published, 2020. ISBN 1660244439.
  • SALAČ, G. Stolničení. Praha: Fortuna, 2010. ISBN 80-7168-752-9.
  • ŠPAČEK, L. Etiketa stolování: O dobrých mravech a gastronomii. 1. vyd.. Praha: Universum, 2021. ISBN 978-80-242-7617-5.
  • ŠPAČEK, L. Nová velká kniha etikety. 2. vyd.. Praha: Mladá fronta, 2008. ISBN 978-80-204-1954-5.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester