Course: Consumer Behaviour

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Course title Consumer Behaviour
Course code KUMK/MK8SP
Organizational form of instruction Seminar
Level of course Master
Year of study not specified
Semester Summer
Number of ECTS credits 4
Language of instruction Czech, Czech, Czech
Status of course unspecified
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Šramová Blandína, doc. PhDr. Ph.D.
Course content
- segmentation - targeting - positioning - consumer segmentation - consumer segmentation in times of crisis - culture, values, traditions, region - social factors (groups, family, status, role) - personality factors - psychological factors - attitudes - lifestyle - consumer purchasing decisions - current topics.

Learning activities and teaching methods
  • Term paper - 30 hours per semester
  • Participation in classes - 10 hours per semester
  • Preparation for examination - 50 hours per semester
  • Home preparation for classes - 30 hours per semester
prerequisite
Knowledge
To know the basics of marketing and marketing communication
To know the basics of marketing and marketing communication
Skills
Critical thinking and the ability to compare, analyze and synthesize
Critical thinking and the ability to compare, analyze and synthesize
learning outcomes
Knowledge
Segmentation criteria Basic characteristics of consumer segmentation according to different criteria Consumer behaviour by culture, values, lifestyle
Segmentation criteria Basic characteristics of consumer segmentation according to different criteria Consumer behaviour by culture, values, lifestyle
Skills
Orientation in segmentation criteria Critical analysis of the selected company in relation to consumer segmentation Characteristics of own personality as a consumer according to different segmentation criteria
Orientation in segmentation criteria Critical analysis of the selected company in relation to consumer segmentation Characteristics of own personality as a consumer according to different segmentation criteria
teaching methods
Knowledge
Monologic (Exposition, lecture, briefing)
Monologic (Exposition, lecture, briefing)
Dialogic (Discussion, conversation, brainstorming)
Dialogic (Discussion, conversation, brainstorming)
Skills
Individual work of students
Individual work of students
Analysis of a presentation
Analysis of a presentation
Dialogic (Discussion, conversation, brainstorming)
Dialogic (Discussion, conversation, brainstorming)
assessment methods
Knowledge
Analysis of seminar paper
Analysis of seminar paper
Written examination
Written examination
Analysis of the student's performance
Analysis of the student's performance
Recommended literature
  • Collin, Catherine. Kniha psychologie. Praha: Knižní klub, 2014. ISBN 978-80-242-4316-0.
  • Hes, Aleš. Chování spotřebitele při nákupu potravin - Aleš Hes a kolektív Chování spotřebitele při nákupu potravin. 2010. ISBN 8594031505303.
  • KOTLER, Philip, KELLER, Kevin Lane. Marketing management.. Praha, 2013. ISBN 978-80-247-4150-5.
  • Koudelka, Jan. Spotřebitelé a marketing. Praha: C.H. Beck, 2018. ISBN 9788074006937.
  • Pelsmacker, Patrick de; Joeri van den Bergh a Maggie Geuens. Marketingová komunikace. Praha: Grada, 2013. ISBN 80-247-0254-1.
  • Schiffman, L.K., Kanuk, L.L. Nákupní chování. 2004. ISBN 8025100944.
  • Vysekalová, Jitka. Emoce v marketingu: jak oslovit srdce zákazníka. Praha : Grada, 2014. ISBN 9788024748436.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester