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Lecturer(s)
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Snopek Petr, PhDr. Mgr. PhD., MBA
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Course content
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Content of the subject - Quality of health services - introduction to the issue, legislative basis of improving the quality and safety of health care - 1 hour - Basic concepts of quality management, quality management models - 1 hour - Principles of quality management - 1 hour - Resort security targets - 1 hour - Health care quality indicators - 1 hour - Adverse events in the provision of health care - 1 hour - Accreditation and certification - 1 hour
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Learning activities and teaching methods
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- Participation in classes
- 7 hours per semester
- Home preparation for classes
- 8 hours per semester
- Term paper
- 5 hours per semester
- Preparation for course credit
- 10 hours per semester
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| learning outcomes |
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| Knowledge |
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| orient yourself in the area of increasing the quality and safety of nursing care provided |
| orient yourself in the area of increasing the quality and safety of nursing care provided |
| aware of own role, responsibility and commitment to improve patient safety and system performance |
| aware of own role, responsibility and commitment to improve patient safety and system performance |
| explain the rules of accreditation of a medical facility |
| explain the rules of accreditation of a medical facility |
| to justify that health professionals also make mistakes, but the occurrence of these mistakes must be minimized and reduced |
| to justify that health professionals also make mistakes, but the occurrence of these mistakes must be minimized and reduced |
| describe specific steps to improve the quality of safe nursing care |
| describe specific steps to improve the quality of safe nursing care |
| Skills |
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| monitor, continuously evaluate and continuously improve the quality of the health care provided |
| monitor, continuously evaluate and continuously improve the quality of the health care provided |
| apply in practice the requirements of the Department's security objectives |
| apply in practice the requirements of the Department's security objectives |
| establish indicators of quality of care |
| establish indicators of quality of care |
| perform quality, safe nursing care |
| perform quality, safe nursing care |
| to report an adverse event during clinical practice |
| to report an adverse event during clinical practice |
| teaching methods |
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| Knowledge |
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| Lecturing |
| Lecturing |
| Methods for working with texts (Textbook, book) |
| Methods for working with texts (Textbook, book) |
| Skills |
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| Dealing with situational issues - learning in situations |
| Dealing with situational issues - learning in situations |
| Activating (Simulation, games, dramatization) |
| Activating (Simulation, games, dramatization) |
| Teamwork |
| Teamwork |
| assessment methods |
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| Knowledge |
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| Didactic test |
| Didactic test |
| Analysis of another type of paper written by the student (Casuistry, diary, plan ...) |
| Analysis of another type of paper written by the student (Casuistry, diary, plan ...) |
| Preparation of a presentation, giving a presentation |
| Preparation of a presentation, giving a presentation |
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Recommended literature
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Metodický návod Ministerstva zdravotnictví pro sebehodnocení interního systému hodnocení kvality a bezpečí poskytovaných zdravotních služeb.
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HOLMEROVÁ, I. Dlouhodobá péče: geriatrické aspekty a kvalita péče.. Praha: Grada Publishing, 2014.
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JCI. Mezinárodní akreditační standardy ? JCI Accreditation Standards for Hospitals.
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MZ ČR. Patient Guide ? Patient Safety Improvement Manual publication.
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MZ ČR. Příručka k osnově o bezpečí pacientů: Multiprofesní edice.
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SAK ČR. Národní akreditační standardy pro zdravotnická zařízení.
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ŠKRLA, P. Především neublížit: cesta k prevenci pochybení v léčebné a ošetřovatelské péči. Brno: Národní centrum ošetřovatelství a nelékařských zdravotnických oborů, 2005.
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ŠKRLA, P., ŠKRLOVÁ, M. Kreativní ošetřovatelský management. Praha: Advent-Orion, 2003. ISBN 80-7219-014-8.
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ŠUPŠÁKOVÁ, P. Řízení rizik při poskytování zdravotních služeb: manuál pro praxi.. Praha: Grada, 2017. ISBN 978-80-271-0062-0.
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TWEEDY, J. T. Healthcare hazard control and safety management ? online. Dostupný z: < https://www.taylorfrancis.com/books/9781482206562>.
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