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Lecturer(s)
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Dolejšová Marcela, Mgr. et Mgr. Bc.
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Course content
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unspecified
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Learning activities and teaching methods
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Monologic (Exposition, lecture, briefing), Dialogic (Discussion, conversation, brainstorming), Students working in pairs, E-learning
- Participation in classes
- 30 hours per semester
- Term paper
- 10 hours per semester
- Home preparation for classes
- 5 hours per semester
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| learning outcomes |
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| Knowledge |
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| explain terms related to communication in healthcare |
| explain terms related to communication in healthcare |
| define the principles of communication in nursing |
| define the principles of communication in nursing |
| describe the aids and procedure of communication with deaf and blind clients |
| describe the aids and procedure of communication with deaf and blind clients |
| justify the difference in approach in communication with clients of different age groups |
| justify the difference in approach in communication with clients of different age groups |
| orient yourself in the peculiarities of communication with clients or family members when diagnosing a serious illness |
| orient yourself in the peculiarities of communication with clients or family members when diagnosing a serious illness |
| Skills |
|---|
| communicate with clients of all ages |
| communicate with clients of all ages |
| conduct interviews with clients and their family members |
| conduct interviews with clients and their family members |
| prepare the right aids and communicate with blind and deaf clients |
| prepare the right aids and communicate with blind and deaf clients |
| apply an empathic approach to clients in all situations |
| apply an empathic approach to clients in all situations |
| evaluate the state of clients before, during and after the communication |
| evaluate the state of clients before, during and after the communication |
| teaching methods |
|---|
| Knowledge |
|---|
| Students working in pairs |
| Dialogic (Discussion, conversation, brainstorming) |
| Monologic (Exposition, lecture, briefing) |
| Monologic (Exposition, lecture, briefing) |
| Students working in pairs |
| Dialogic (Discussion, conversation, brainstorming) |
| E-learning |
| E-learning |
| assessment methods |
|---|
| Preparation of a presentation, giving a presentation |
| Preparation of a presentation, giving a presentation |
| Analysis of seminar paper |
| Analysis of seminar paper |
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Recommended literature
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ALHOFF, D. W. Rétorika a komunikace. Praha: Grada, 2008.
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BURDA, P. Krizova komunikace s agresivním a hostilním pacientem. Brno: NCO NZO, 2014.
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CAPPONI, V. a T. NOVÁK. Asertivně do života. Praha: Grada, 1994.
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GAULT, I. Communication in nursing & Healthcare. London: Sage Publications, 2016.
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GRUBER, D. Zlatá kniha komunikace. Ostrava, Repronis, 2005.
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HARGIE, O. The handbook of communication skills. London; New York: Routlege, 2006.
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JANOUŠEK, J. Verbální komunikace a lidská psychika. Praha: Portál, 2007.
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MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: Grada, 2010.
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NICHOLS, M. Zapomenuté umění naslouchat. Praha: Návrat domů, 2005.
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PEAS A. a B. PEAS. Řeč těla. Praha: Portál, 2008.
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PECH, J. Řeč těla a umění komunikace. Praha: NS Svoboda, 2009.
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PLAŇAVA, I. Průvodce mezilidskou komunikací: přístupy, dovednosti, poruchy. Praha: Grada, 2005.
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PLEVOVÁ, I. SLOWIK. Komunikace s dětským pacientem. Praha: Grada, 2010.
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POKORNÁ, A. Efektivní komunikační techniky v ošetřovatelství. Brno: Národní centrum ošetřovatelství a nelékařských zdravotnických oborů, 2009.
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POKORNÁ, A. Komunikace se seniory. Praha: Grada Publishing, 2010.
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POKORNÁ, A., TOMOVÁ, Š., KŘIVKOVÁ, J. Komunikace s pacientem v intenzivní péči. Praha: Grada, 2016.
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SCHULTZ VON THUN, F. Jak spolu komunikujeme?.
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ŠPATENKOVÁ, N. a J. KRÁLOVÁ. Základní otázky komunikace: komunikace (nejen) pro sestry. Praha: Galén, 2009.
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VALIŠOVÁ, A. Komunikace a vzájemné porozumění. Hry pro dospívající. Praha.
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VYBÍRAL, Z. Psychologie komunikace. Praha: Portál, 2005.
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VYMĚTAL, J. Průvodce úspěšnou komunikací. Praha: Grada, 2008.
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ZACHAROVÁ, Eva. Komunikace v ošetřovatelské praxi. Praha: Grada, 2016. ISBN 978-80-271-0156-6.
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