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Lecturer(s)
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Pavlíčková Jaroslava, PhDr.
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Course content
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Verbal and non-verbal communication in practice. Congruent communication in professional and personal level. Communication patterns of behaviour. Coping strategies (according to the teachings of Virginia Satir). Self-respect in communication. Counselling. Communication in the non-profit sector.
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Learning activities and teaching methods
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- Participation in classes
- 15 hours per semester
- Home preparation for classes
- 70 hours per semester
- Preparation for course credit
- 50 hours per semester
- Term paper
- 15 hours per semester
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| learning outcomes |
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| Knowledge |
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| describe communication behaviour patterns, |
| describe communication behaviour patterns, |
| explain coping strategies (according to the teachings of Virginia Satir) |
| explain coping strategies (according to the teachings of Virginia Satir) |
| describe the principles of self-esteem in communication |
| describe the principles of self-esteem in communication |
| define counselling as a professional activity |
| define counselling as a professional activity |
| describe the counselling process |
| describe the counselling process |
| Skills |
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| communicate in accordance with the current communication context |
| communicate in accordance with the current communication context |
| select appropriate communication strategies in model stressful or conflict situations |
| select appropriate communication strategies in model stressful or conflict situations |
| reflect on their role in the communication process |
| reflect on their role in the communication process |
| to actively strengthen one's identity in the environment of interpersonal relationships |
| to actively strengthen one's identity in the environment of interpersonal relationships |
| implement a counselling process in a selected area |
| implement a counselling process in a selected area |
| establish contact with another person and provide social support |
| establish contact with another person and provide social support |
| teaching methods |
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| Knowledge |
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| Activating (Simulation, games, dramatization) |
| Activating (Simulation, games, dramatization) |
| Lecturing |
| Lecturing |
| Dealing with situational issues - learning in situations |
| Dealing with situational issues - learning in situations |
| Skills |
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| Dialogic (Discussion, conversation, brainstorming) |
| Dialogic (Discussion, conversation, brainstorming) |
| Dealing with situational issues - learning in situations |
| Dealing with situational issues - learning in situations |
| assessment methods |
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| Knowledge |
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| Analysis of another type of paper written by the student (Casuistry, diary, plan ...) |
| Analysis of another type of paper written by the student (Casuistry, diary, plan ...) |
| Analysis of the student's performance |
| Analysis of the student's performance |
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Recommended literature
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Cole, S. Communication Skills Training. Epson. 2019.
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De Fonte, A. & Boesch, M. Effective Augmentative and Alternative Communication Practices. England. 2018.
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Kolařík, M. Interakční psychologický výcvik. Praha. 2019.
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Mikuláštík, M. Komunikační dovednosti v praxi. Praha. 2010.
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Muhleisen, S. & Oberhuber, N. Komunikační a měkké dovednosti: soft skills v praxi. Praha. 2008.
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Satir, V. Kniha o rodině: základní dílo psychologie vztahů. Praha. 2006.
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Satir, V. Model růstu: za hranice rodinné terapie. Brno. 2005.
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Vybíral, Z. Psychologie komunikace. Praha. 2013.
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Zelinová, M. Hry pro rozvoj emocí a komunikace. Praha. 2011.
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